Circulation desk
Do not forget to visit our FAQ for answers to frequently asked questions.
Reserve
Click here to add a document to the reserve.
Professors can place document of a personal nature or from the Centre's collection on reserve (see Reserve policy and form). Documents that are on reserve can be searched for using the "Reserve" category in the University of Ottawa's Library Catalogue. Available at the circulation desk is a binder that will allow you to search for various material on reserve using the document's Call # or course code. Any document borrowed from the reserve typically has a determined period of time that you are permitted to borrow the material (usually ranging from one hour to seven days).
Loan
Students, staff and professors of the University can borrow documents and learning material from the Centre. Certain external users may also borrow documents. The support staff at the circulation desk will be pleased to assist you in any questions regarding loans from the Resource Centre. Please note however that a valid University of Ottawa identification card must be presented for all transactions at the circulation desk.
| Type | Maximum # of Documents | Loan period |
|---|---|---|
| Undergraduate student | 30 | 14 days |
| Graduate student | 75 | 28 days |
| Part-time professors | 75 | 28 days |
| Full time and Emeritus professors | 75 | extended loan (with possibility of recall) |
The maximum amount of documents that can be borrowed includes all documents such as periodicals, reserve documents, educational kits, etc.
The loan period for certain types of documents may differ from that which is indicated. Staff will notify you of the return date of these documents, including reserve documents, videos, compact disks, DVDs, educational kits, mobile units, software, etc. Reference documents, periodicals and most software must be consulted in the Centre and may not be borrowed.
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Extended Loan
Full time, emeritus and auxiliary professors are permitted session loans on the majority of documents available at the Resource Centre. Graduate students may borrow documents for a period of 28 days. Certain restrictions may apply depending on the status of the document in question, type of document, etc.
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Practicum Loan
When you borrow or renew documents at the Faculty of Education Resource Centre the due date is usually 14 days later. In order to avoid coming back on campus during your practicum we offer an extended loan period called the “Practicum loan”.
- The practicum loan is available at the Resource Centre’s circulation desk only and only for documents belonging to the Resource Centre
- Dates for the practicum loan will be announced during the session. No extended loan period will be available before this date.
- This extended loan period does not apply automatically, you must ask for it at the circulation desk.
- If you already have documents on your file and wish to keep these for your practicum as well, you must bring the documents to the Resource Centre and request the Practicum loan dates when renewing.
- The practicum loan is available for a variety of types of documents: books, videocassettes, CDs, DVDs, posters, kits, etc.
- We can’t do the practicum loan on a video if there is a booking, on a document if there is a hold or if you have more than $10 fines on your record.
- We ask 2 days to prepare the kits for the loan. You can reserve a kit 3 days in advance.
- Renewing by Internet: only books can be renewed on line. All other items must be brought in the Resource Centre to be renewed at the circulation desk.
- Should you omit to request the practicum loan dates and forget to renew your books on line, you will be liable for all accumulated fees. For a regular loan, fines are 50¢ per day, per book and $2 per day per videocassette or CD or DVD or accompanying document.
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Inter-Library Loan
To request an inter-library loan, you are required to fill out an electronic request via RACER or consult the University's ILL service.
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Renewal
There are two ways to renew a document. We do not accept requests to renew documents by telephone, email or other methods than those that follow:
- Renew in person, with the document in hand, at the circulation desk of the Resource Centre or;
- Renew the loan by Internet
To renew the loan by Internet, go to http://www.biblio.uottawa.ca and pick the option "Renew documents" under the menu "How can I...". You may also go directly to your patron file . Please consult the FAQ for more details.
Educational kits, material on reserve and certain audio-visual documents cannot be renewed. Renewing loans is possible for other types of documents except if the document is late, if you have surpassed the maximum amount of fines ($ 10) or if another user has placed a hold on the document in question.
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Return
Documents can be returned to the circulation desk, in the drop box, or at Morisset Library. Preferably, reserve documents, posters and educational kits should be returned to the circulation desk. The return of educational kits is performed after the content of the kit has been verified. All multimedia equipment and mobile units must be returned to the Resource Centre's circulation desk during opening hours - they cannot be returned to another Library or left in the drop-box.
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Hold
From the catalogue you may place a hold on a document that is already borrowed (except if you have fines exceeding $10). You can select the pickup location you prefer (such as LMX for the Resource Centre). You will then have five days to collect the document once it is returned by the original borrower. You can consult your patron file to know when the document has been returned. In certain circumstances, the Centre may cancel a hold for administrative reasons, such as for placing a book on reserve.
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Payment of fees
Users must respect borrowing periods. For all late returns, a fine will be imposed:
| Type of loan or document | Fine |
|---|---|
| Normal loans (including extended loans) | 0.50$ per day per document |
| Reserve documents | 1$ per hour per document |
| Recalls (extended loans) | 1$ per day per document |
| Audio-visual documents (CD, DVD, VHS, an accompanying documents.) | 2$ per day per document |
| Multimedia equipment or mobile equipment | 1$ per hour per item |
The payment of fines can only be performed once the documents or the equipment is returned. Payment methods include cash and cheque with a receipt being available upon request. Should you require different payment methods, you will be required to pay your fines at the Morisset Library. You can verify the amount of any fines you have accumulated in your patron file.
If you want to dispute a fine, please send an e-mail to crfe-ferc@uottawa.ca with all the relevant information.
Users are responsible for the documents they borrow. In case of loss or damages, the user must pay the replacement cost and administration fees. With the agreement of the Centre's administration, the user can supply a replacement copy for a lost or damaged document. Should a replacement be offered, a $ 25 administrative fee will be applied.
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Software loan
All software in the general collection can be borrowed and consulted outside the Resource Centre. Any software that is on reserve is subject to certain restrictions. For more information regarding software that is placed on reserve, please consult the circulation desk staff.
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Educational kits
The contents of each educational kit is checked the moment it is returned to the Centre. All educational kits must be returned directly to the circulation desk - no exceptions (i.e.: another library, the drop box, etc.). Upon returning the educational kit, the circulation desk staff will verify its completeness. You will be advised should there be any issues with the return.
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Reservation of multimedia workstations and mobile equipment
Students, staff and professors of the Faculty of Education can borrow and reserve mobile equipment (projectors, laptops, digital cameras, etc.) and multimedia workstations (audio and video editing, scanning, etc.) at the circulation desk. Although reservations are optional, they are highly recommended. Reservations must be performed in person, at the circulation desk or by e-mail. Loan period is usually 3 hours unless a special request is made. Mobile equipment may only be taken out of the Centre by staff and professors. The "Agreement of responsability for equipment loans" form must be signed each year.
When you borrow mobile equipment, each piece of equipment is registered to your patron file. The return must be performed during opening hours. Multimedia equipment must not be returned to other libraries or in the drop box.
In case of loss or theft, please contact the Protection Services immediately and communicate with the Centre.
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Work-area reservation
It is possible to reserve the multiple-use room (LMX 259) for group work and presentations. Reservations are performed at the circulation desk. Students and staff of the Faculty may reserve this room for periods of three hours. Late fees of $1 per hour will be applied if the key is not returned on time.
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Sale of school supplies
School supplies are on sale at the cirulation desk. You will need to show your student or employee card to make purchases.Only cash is accepted.
| Item | Cost |
|---|---|
| Overhead transparencies | 0.30$ |
| Video tape | 3.00$ |
| MiniDV tape | 8.00$ |
| CD-R | 1.50$ |
| DVD-R | 2.20$ |
| Floppy Diskette | 1.00$ |
| Continuous laminating | 1.00$ per foot |
| 6 x 9 laminating sheet | 0.50$ |
| 8 x 11 laminating sheet | 0.60$ |
| 11 x 17 laminating sheet | 1.00$ |
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Laminating
Laminating machines are available for the use of Faculty of Education staff and students. The laminating sheets must be purchased at the ciruclation desk. Please note that the machines require approximately 10 minutes of warm-up time and an employee of the Centre will assist you with the laminating. A large-format laminating machine is also available for media up to 61cm (24 inches) across, and of variable length.
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Lost and found
Objects found at the Centre will be kept at the circulation desk for a period of a two weeks before being returned to Protection Services (in the University Centre). To claim an object, you will require a piece of photo identification, and you must describe the object with some degree of specificity. If you are victim of theft, please contact Protection Services immediately, and notify the Centre's staff.